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Health Systems

Management Development Programme (MDP)
Aurum’s MDP has equipped over 800 healthcare managers with practical skills to improve facility operations and service delivery. Tailored for Primary Health Care (PHC) Operational Managers, the programme combines Department of Health policies with hands-on training and on-site mentoring to strengthen day-to-day management and leadership in the public health sector.

Quality Improvement at Aurum
Aurum’s Quality Improvement (QI) approach embeds continuous improvement into daily work, empowering teams to use data to analyse, test, and improve health service delivery. Rooted in Deming’s Theory of Profound Knowledge and the Model for Improvement, our methodology fosters a culture of systemic thinking, collaboration, and learning.

We drive improvement through:
  • Systemic responses to complex challenges
  • Integration and knowledge sharing across teams
  • Ongoing testing of ideas and processes
  • Data-driven decision-making
  • Collaborative learning for sustained results
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